Pier House Resort & Spa Key West, Key West - Reviews, Rooms Options & Prices 2025

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About the Resort

One Duval Street, Key West, Florida, United States of America, 33040

Pier House Resort & Spa is a historic beachfront resort in Key West, recognized for its unique position along the vibrant Duval Street. It is renowned for its stunning ocean views and access to a private white sand beach. This resort combines modern comforts with charming island-style décor, making it a premier destination for travelers seeking both relaxation and adventure in the Florida Keys.

Location

Pier House Resort & Spa is conveniently located just a few miles from Key West International Airport, making it easily accessible for travelers. The resort is surrounded by notable attractions such as the Key West Lighthouse and the famous Mallory Square, offering guests an authentic taste of island culture and activities.

Rooms

The resort offers a variety of accommodations, including one-bedroom suites and luxurious oceanfront suites. Each room features custom furniture, local art, and modern amenities like large tiled bathrooms and rain-style showers. Many rooms provide stunning views of the Gulf of Mexico or lush tropical surroundings.

Eat & Drink

Dining options at the resort include One Duval, which offers a continually changing menu inspired by local flavors and seasonal ingredients. Guests can enjoy casual bites and tropical drinks at the Beach Bar, while the Chart Room Bar is a local favorite known for its lively ambiance and historical anecdotes from notable guests.

Leisure & Business

The resort features a full-service spa offering a wide range of treatments including massages, facials, and body therapies. Guests can indulge in water activities like sailing and boating or relax on the private beach. The heated outdoor pool provides a serene space to unwind amidst the lush tropical surroundings.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Oceanfront King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Sea view

Balcony

Air conditioning

room details

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Queen Room

Max:

4 persons

37 m²

Bed options:

2 King Size Beds

Balcony

Air conditioning

room details

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Standard Queen Room

Max:

4 persons

37 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Key West 1.6 mi

Airports

Key West International (EYW) 4.4 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Private beach
Elevator
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Cycling
Golf course
Fishing

Services

Valet parking
Pet amenities available
Housekeeping
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Body wraps
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

One Duval Street, Key West, Florida, United States of America, 33040

Map view

street view

One Duval Street, Key West, Florida, United States of America, 33040

City landmarks

Duval Street

3000 ft

Museums

The Ernest Hemingway Home and Museum

4600 ft

Museums

Truman Little White House

2500 ft

Truman Waterfront On The Western Edge of Key West

USCGC Ingham Maritime Museum

1.0 mi

Cemetery

Key West Cemetery

5000 ft

cnr South & Whitehead Sts

Southernmost Point

1.2 mi

Nature reserve

Key West Butterfly and Nature Conservatory

1.2 mi

Events

San Carlos Institute

3000 ft

Garden

Nancy Forrester's Secret Garden

3200 ft

Museums

Mel Fisher Maritime Heritage Museum

2300 ft

Monuments and Landmarks

Southernmost Point of the Continental US

1.2 mi

490 Whitehead St

US 1 Mile Marker 0

2800 ft

21 E Quay Rd

Truman Waterfront Park

3300 ft

Museums

Florida Keys Eco-Discovery Center

5100 ft

Nearby

Square

Mallory Square

900 ft

Aquarium

Key West Aquarium

900 ft

Museums

Key West Shipwreck Treasure Museum

900 ft

511 Caroline St

Curry Mansion

1300 ft

Museums

Ripley's Believe It or Not

900 ft

Garden

Audubon House and Tropical Gardens

1400 ft

Gallery

The Studios of Key West

1700 ft

Mallory Square between Whitehead and Wall sts.

Memorial Sculpture Garden

1000 ft

Square

Key West-Florida Keys Historical Military Memorial

700 ft

Gallery

7 Artists & Friends Gallery

1100 ft

Gallery

Gallery on Greene

1000 ft

322 Duval St

The Oldest House

1500 ft

Church

Saint Paul's Episcopal Church of Key West

1800 ft

410 Caroline St Between Duval and Whitehead Streets

Key West Pirates Well

1400 ft

Museums

Turtle Cannery Museum

1900 ft

1 Whitehead St Key West Shipwreck Museum

65′ Lookout Tower

700 ft

Restaurants

Island Dogs Bar

500 ft

505 Front St

Harbour View Cafe

600 ft

1 Duval St

Pier House Dining

700 ft

Pier House Resort & Spa 1 Duval Street

Sloppy Joe's Bar

1100 ft

201 Duval Street

El Meson de Pepe

700 ft

410 Wall St Mallory Square

Starbucks Coffee

700 ft

431 Front St

Sunset Pier

700 ft

0 Duval Street

Bagatelle

800 ft

115 Duval St

Sunset Deck

600 ft

245 Front St Margaritaville Resort & Marina

Red Fish Blue Fish

900 ft

407 Front St Ste 1

Pirate's Cove Key West

1100 ft

619 Front St Galleon Marina side

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

8.2/10

Great

Rooms

6.2

Location

9.3

Service

7.4

Dining

6.1

4.5/5 based on 3158 reviews

#25 of 53 hotels in Key West based on Tripadvisor

Amelia

United Kingdom, January 2025

7.2/10

I had a somewhat mixed experience at the Lago Mar Beach Resort. While the location is great and the beach area is lovely, the room I was assigned left much to be desired in terms of cleanliness and comfort. Unfortunately, the placement of my suite near the bathroom and cleaning facilities wasn’t ideal, and it got pretty hot at times. Overall, the resort has potential, but there were a few notable downsides that kept it from being a perfect stay.

Rooms

5.0

The room was not clean, and being located near the bathroom and cleaning areas was not ideal. It felt uncomfortable and got too hot at times.

Service

Location

9.0

The location is stellar, right by the private beach area, making it convenient and enjoyable.

Dining

Facilities

8.0

The facilities, especially the beach area, were nice and tropical, which enhanced my overall experience.

Reese

United Kingdom, November 2024

6.8/10

The hotel is located in a fantastic area, close to the vibrant Mallory Square and the harbor while still being quiet. The rooms were clean but a bit dated, which doesn't quite justify the price. The staff had the friendly attitude you'd hope for, but the service could use a bit more training. Overall, it's a decent stay, but there are some areas for improvement.

Rooms

7.0

The rooms were very clean, but they felt quite old for the price I paid.

Service

7.0

The staff had a friendly and helpful attitude, but I felt they were a little undertrained, especially in handling noise issues.

Location

9.0

The location was fantastic—right near the action of Mallory Square and the harbor, which was perfect but still managed to stay quiet.

Dining

5.0

The dining experience was frustrating, with limited options and some overpriced items.

Facilities

6.0

Facilities were decent, though nothing particularly stood out as exceptional.

Molly

United Kingdom, October 2024

7.0/10

The hotel has a great location on Duval Street, making it super convenient for exploring Key West. While my room was clean, facing the parking lot and the noisy A/C unit didn't quite meet my expectations. The service was a bit hit or miss; we felt neglected after check-in. However, the amenities, like the pool and beach access, were lovely and added to the experience.

Rooms

6.0

I was a bit disappointed with my room, as it faced the parking lot and had a noisy A/C that kept me up at night. It just didn't live up to the resort's standard.

Service

5.0

The service was somewhat lacking; we felt ignored after our first day, which was disappointing.

Location

10.0

The location is fantastic, right on Duval Street and close to beach and pool. It's perfect for hitting all the main tourist spots.

Dining

Facilities

7.0

The amenities were nice, especially the pool area and beach access. However, I expected a bit more in terms of overall facilities.

Phillip

United States of America, October 2024

7.2/10

The hotel has a lovely atmosphere with beautiful rooms that open up to a nice patio. The location is great for exploring the area, but the cleanliness could use some improvement as I noticed leftover cigarette butts from previous guests. The staff was mostly friendly and helpful, though there were a couple of hiccups with service. Overall, I found the experience enjoyable, but some aspects were not ideal.

Rooms

8.0

The rooms were beautiful and comfortable, although they were smaller than I expected. I loved the patio that came with my room.

Service

7.0

The staff was friendly and accommodating overall, and I appreciated their enthusiasm, especially when they provided us with passes for a local rum tour.

Location

7.0

The location was excellent, close enough to all the attractions on the south end of the key, including the beach, but the common areas needed better cleaning.

Dining

8.0

The dining options were pretty good, even though I found some items a bit pricey for what they were. The view during meals was beautiful.

Facilities

6.0

Facilities were nice, but I hoped for better cleanliness in shared spaces.

Alf

United Kingdom, October 2024

7.4/10

I had a mixed experience at the hotel. The location is fantastic, as it's near Mallory Square and the harbor, which made it easy to explore. The rooms, while spacious, had some drawbacks, particularly the noise and undesirable views. The service from the staff was excellent and very friendly, especially from Bill and Roman. However, I found the dining options overpriced for what they offered.

Rooms

5.0

The rooms were spacious with a HUGE bathroom, but my room overlooked the front parking lot and was poorly located near the maintenance areas, which was quite unacceptable.

Service

9.0

The service was excellent, especially from Bill in the bar and Roman in the lobby, who made my stay really pleasant.

Location

10.0

The location is amazing, within walking distance of everything on Duval Street and perfect for watching the sunset.

Dining

5.0

I was disappointed with the dining experience, especially with the price of breakfast. Paying $30 for three pancakes and a croissant felt excessive.

Facilities

7.0

The facilities were decent, though I wish there were more amenities available to enhance the stay.

Leslie

United States of America, October 2024

7.8/10

I had a mixed experience at this hotel. While the rooms were clean, they were a bit outdated and small for the price. The staff was incredibly friendly and helpful, which made a significant difference. The location is fantastic, with a private beach that provides a beautiful view, especially at sunset. However, the dining options were a bit on the pricey side for what you get.

Rooms

6.0

The rooms were clean but small and basic, a bit disappointing for the price.

Service

9.0

The staff had a friendly, positive, and helpful attitude, providing excellent service throughout my stay.

Location

10.0

The hotel is situated in a lively area of Duval street and has a small private beach where I could enjoy remarkable sunsets.

Dining

7.0

Dining was very good, but I found it a bit pricey for what was served, and breakfast options could improve.

Facilities

7.0

The facilities were decent, but I would have liked to see some updates.

United States of America, October 2024

7.4/10

I had a decent stay at the hotel, which boasted a great location close to everything in Key West, making it convenient to explore. The rooms were clean and nicely decorated, although they could have used a bit more seating. The service was friendly, but at times seemed overwhelmed, and I did notice a few cleanliness issues in the common areas. Overall, it was a fair value for the price, but there were areas that could use improvement.

Rooms

8.0

The rooms were very clean and tastefully decorated, but I found myself wishing for more than one small lounge chair to relax in.

Service

7.0

The staff was mostly friendly and attentive to our needs, but during peak times, they appeared a bit rushed and not too helpful when issues arose.

Location

9.0

I really loved the location; it was very good and close to everything in Key West, making sightseeing a breeze.

Dining

6.0

The dining experience was frustrating at times. It was a nice atmosphere, but the prices felt a bit steep for what was offered.

Facilities

7.0

The facilities were decent, with a pleasant pool area, but I think more maintenance could help spruce them up.

Aiden

United Kingdom, September 2024

7.8/10

I had a mixed experience at this hotel. The rooms were neat and offered a beautiful view, though noise from the lobby and housekeeping could be an issue. The service was generally friendly and accommodating, but some staff at the beach weren't as welcoming. The location is amazing, right by the historic pier and within walking distance to shops and restaurants. Overall, I think the hotel provides decent value for money, but there are definitely areas for improvement.

Rooms

7.0

The rooms were neat and clean with a beautiful view, but the soundproofing wasn't ideal.

Service

7.0

The staff was polite, friendly, and accommodating, although some at the beach areas could be rude.

Location

10.0

The location is perfect for walking to shops and restaurants, just steps from the historic pier.

Dining

7.0

Dining was very good, but I found it a bit pricey for what was offered.

Facilities

8.0

The facilities were good, although some areas felt crowded at times.

Fred

United States of America, September 2024

8.0/10

The hotel has a pretty good location, right near the beach and some great spots. I found the rooms to be nice, but I would have preferred a higher floor and less noise from the nearby men's bathroom. The staff was friendly and provided good service overall, although there were some mix-ups during check-out. I appreciated the amenities, but it could use a little more attention in the cleaning department.

Rooms

7.0

The rooms were nice but I really would have liked a spot further from the men's bathroom. It also felt like the cleaning service could have been a bit more thorough.

Service

8.0

The staff were friendly and helpful when we needed room service, but there was a mix-up with our check-out and deposit allocation.

Location

9.0

The location was perfect for accessing the beach, and it was centrally located in Key West while still feeling relatively quiet, which I really appreciated.

Dining

Facilities

8.0

The hotel had good amenities, including a pool surrounded by lovely gardens, which made for a relaxing atmosphere.

William

United States of America, August 2024

6.8/10

I had a decent stay at this hotel, but there were definitely some issues. The location was fantastic, close to the action but still quiet, and the service was friendly and welcoming. Unfortunately, my room felt dated and had some cleanliness concerns, which was disappointing for the price I paid. Overall, it’s a mixed bag but still a reasonable choice if you want to be in a great area.

Rooms

5.0

The room was not very clean and had some maintenance issues. The door to the terrace wouldn't open, and I could hear every word spoken in the hallway, which was quite distracting.

Service

8.0

The staff were very friendly and had a positive attitude that made my stay more enjoyable.

Location

10.0

The location was fantastic, just a short walk to Mallory Square and the harbor. The grounds were beautiful and felt peaceful despite being close to the action.

Dining

6.0

Dining was adequate, but nothing special. The view was nice, but I wish there had been more options.

Facilities

6.0

The overall facilities were okay, but I expected a bit more for the price I was paying.