Pier House Resort & Spa, Key West ~ Reviews, Room Choices & Prices 2025

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About the Resort

One Duval Street, Key West, Florida, United States, 33040

Pier House Resort & Spa, known for its iconic hospitality, is steeped in rich history and has hosted notable figures such as Truman Capote and Jimmy Buffett. The resort features island-chic accommodations and offers award-winning dining options, embodying Key West's vibrant culture. Nestled along a private white sand beach, the resort boasts stunning views of the Gulf of Mexico and is a true tropical paradise. Its unique location provides easy access to the lively Duval Street and various local attractions.

Location

Located on Duval Street, Pier House Resort & Spa is in close proximity to several key landmarks, including the famous Southernmost Point and Key West Aquarium. The resort is easily accessible from the Key West International Airport, making it convenient for travelers to reach this tropical paradise. Guests can explore local boutiques, art galleries, and the vibrant nightlife just steps from the resort.

Rooms

Pier House Resort & Spa offers a variety of accommodations, including traditional rooms, oceanfront suites, and luxurious two-bedroom suites. Each room features custom furniture, local art, and large tiled bathrooms with rain-style showers. Guests can enjoy views of the ocean or tropical gardens from the comfort of their private balcony.

Eat & Drink

On-site dining options at the resort include One Duval, known for its delectable seafood and seasonal dishes, and the casual Beach Bar that offers tropical drinks and light bites. Breakfast options feature hearty meals and inventive lunch specials. Guests can savor scenic views while enjoying a fine dining experience.

Leisure & Business

The resort features The Spa at Pier House, the only full-service spa in Key West, offering a range of treatments including massages and facials. Guests can also unwind at the outdoor pool, private beach, or participate in various water activities available in the area. The vibrant Chart Room Bar provides a lively atmosphere for evening entertainment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Oceanfront King

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Sea view

Balcony

Air conditioning

room details

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Lanai Queen Room

Max:

4 persons

37 m²

Bed options:

2 King Size Beds

Balcony

Air conditioning

room details

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Standard Queen Room

Max:

4 persons

37 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Key West 2.5 km

Airports

Key West International (EYW) 7.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Best Spa Experience!

“Julie at the Pier House Spa gave me an very nice haircut using organic products, leaving me feeling rejuvenated and smelling wonderful. The whole atmosphere was soothing, and I can't wait for my next appointment!” view full review

Accessible Comfort

“The common areas of the hotel provided a lovely and comfortable setting to relax, with easy access to the beach and pool, making it enjoyable for everyone.” view full review

Cozy Comfort

“The lanai king room offered really good privacy, and although we spent little time indoors, the space was just cozy enough for a great stay.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Private beach
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Golf course
Fishing

Services

Valet parking
Pet amenities available
Housekeeping
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Body wraps
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

One Duval Street, Key West, Florida, United States, 33040

Map view

street view

One Duval Street, Key West, Florida, United States, 33040

City landmarks

Duval Street

900 m

Museum

The Ernest Hemingway Home and Museum

1.4 km

Museum

Truman Little White House

750 m

Truman Waterfront On The Western Edge of Key West

USCGC Ingham Maritime Museum

1.7 km

Cemetery

Key West Cemetery

1.5 km

cnr South & Whitehead Sts

Southernmost Point

1.9 km

Nature reserve

Key West Butterfly and Nature Conservatory

1.9 km

Event hall

San Carlos Institute Casa Cuba

890 m

Garden

Nancy Forrester's Secret Garden

960 m

Museum

Mel Fisher Maritime Heritage Museum

680 m

Monument

Southernmost Point of the Continental US

2.0 km

490 Whitehead St

US 1 Mile Marker 0

840 m

21 E Quay Rd

Truman Waterfront Park

980 m

Museum

Florida Keys Eco-Discovery Center

1.5 km

Nearby

Square

Mallory Square

270 m

Aquarium

Key West Aquarium

270 m

Museum

Key West Shipwreck Treasure Museum

270 m

511 Caroline St

Curry Mansion

380 m

Museum

Ripley's Believe It or Not

270 m

Garden

Audubon House and Tropical Gardens

410 m

Gallery

The Studios of Key West

510 m

Mallory Square between Whitehead and Wall sts.

Memorial Sculpture Garden

300 m

Square

Key West-Florida Keys Historical Military Memorial

210 m

Gallery

7 Artists & Friends Gallery

310 m

Gallery

Gallery on Greene

280 m

322 Duval St

The Oldest House

450 m

Church

Saint Paul's Episcopal Church of Key West

540 m

410 Caroline St Between Duval and Whitehead Streets

Key West Pirates Well

410 m

Museum

Turtle Cannery Museum

550 m

1 Whitehead St Key West Shipwreck Museum

65′ Lookout Tower

200 m

Restaurants

Island Dogs Bar

150 m

505 Front St

Harbour View Cafe

180 m

1 Duval St

Pier House Dining

190 m

Pier House Resort & Spa 1 Duval Street

Sloppy Joe's Bar

320 m

201 Duval Street

El Meson de Pepe

200 m

410 Wall St Mallory Square

Starbucks Coffee

190 m

431 Front St

Sunset Pier

190 m

0 Duval Street

Bagatelle

230 m

115 Duval St

Sunset Deck

180 m

245 Front St Margaritaville Resort & Marina

Red Fish Blue Fish

260 m

407 Front St Ste 1

Pirate's Cove Key West

310 m

619 Front St Galleon Marina side

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

7.2/10

Very good

Rooms

6.2

Location

9.3

Service

7.4

Dining

6.1

4.5/5 based on 3158 reviews

#25 of 53 hotels in Key West based on Tripadvisor

Amelia

United Kingdom, January 2025

7.2/10

I had a somewhat mixed experience at the Lago Mar Beach Resort. While the location is great and the beach area is lovely, the room I was assigned left much to be desired in terms of cleanliness and comfort. Unfortunately, the placement of my suite near the bathroom and cleaning facilities wasn’t ideal, and it got pretty hot at times. Overall, the resort has potential, but there were a few notable downsides that kept it from being a perfect stay.

Rooms

5.0

The room was not clean, and being located near the bathroom and cleaning areas was not ideal. It felt uncomfortable and got too hot at times.

Service

Location

9.0

The location is stellar, right by the private beach area, making it convenient and enjoyable.

Dining

Facilities

8.0

The facilities, especially the beach area, were nice and tropical, which enhanced my overall experience.

Reese

United Kingdom, November 2024

6.8/10

The hotel is located in a fantastic area, close to the vibrant Mallory Square and the harbor while still being quiet. The rooms were clean but a bit dated, which doesn't quite justify the price. The staff had the friendly attitude you'd hope for, but the service could use a bit more training. Overall, it's a decent stay, but there are some areas for improvement.

Rooms

7.0

The rooms were very clean, but they felt quite old for the price I paid.

Service

7.0

The staff had a friendly and helpful attitude, but I felt they were a little undertrained, especially in handling noise issues.

Location

9.0

The location was fantastic—right near the action of Mallory Square and the harbor, which was perfect but still managed to stay quiet.

Dining

5.0

The dining experience was frustrating, with limited options and some overpriced items.

Facilities

6.0

Facilities were decent, though nothing particularly stood out as exceptional.

Molly

United Kingdom, October 2024

7.0/10

The hotel has a great location on Duval Street, making it super convenient for exploring Key West. While my room was clean, facing the parking lot and the noisy A/C unit didn't quite meet my expectations. The service was a bit hit or miss; we felt neglected after check-in. However, the amenities, like the pool and beach access, were lovely and added to the experience.

Rooms

6.0

I was a bit disappointed with my room, as it faced the parking lot and had a noisy A/C that kept me up at night. It just didn't live up to the resort's standard.

Service

5.0

The service was somewhat lacking; we felt ignored after our first day, which was disappointing.

Location

10.0

The location is fantastic, right on Duval Street and close to beach and pool. It's perfect for hitting all the main tourist spots.

Dining

Facilities

7.0

The amenities were nice, especially the pool area and beach access. However, I expected a bit more in terms of overall facilities.

Phillip

United States, October 2024

7.2/10

The hotel has a lovely atmosphere with beautiful rooms that open up to a nice patio. The location is great for exploring the area, but the cleanliness could use some improvement as I noticed leftover cigarette butts from previous guests. The staff was mostly friendly and helpful, though there were a couple of hiccups with service. Overall, I found the experience enjoyable, but some aspects were not ideal.

Rooms

8.0

The rooms were beautiful and comfortable, although they were smaller than I expected. I loved the patio that came with my room.

Service

7.0

The staff was friendly and accommodating overall, and I appreciated their enthusiasm, especially when they provided us with passes for a local rum tour.

Location

7.0

The location was excellent, close enough to all the attractions on the south end of the key, including the beach, but the common areas needed better cleaning.

Dining

8.0

The dining options were pretty good, even though I found some items a bit pricey for what they were. The view during meals was beautiful.

Facilities

6.0

Facilities were nice, but I hoped for better cleanliness in shared spaces.

Alf

United Kingdom, October 2024

7.4/10

I had a mixed experience at the hotel. The location is fantastic, as it's near Mallory Square and the harbor, which made it easy to explore. The rooms, while spacious, had some drawbacks, particularly the noise and undesirable views. The service from the staff was excellent and very friendly, especially from Bill and Roman. However, I found the dining options overpriced for what they offered.

Rooms

5.0

The rooms were spacious with a HUGE bathroom, but my room overlooked the front parking lot and was poorly located near the maintenance areas, which was quite unacceptable.

Service

9.0

The service was excellent, especially from Bill in the bar and Roman in the lobby, who made my stay really pleasant.

Location

10.0

The location is amazing, within walking distance of everything on Duval Street and perfect for watching the sunset.

Dining

5.0

I was disappointed with the dining experience, especially with the price of breakfast. Paying $30 for three pancakes and a croissant felt excessive.

Facilities

7.0

The facilities were decent, though I wish there were more amenities available to enhance the stay.

Leslie

United States, October 2024

7.8/10

I had a mixed experience at this hotel. While the rooms were clean, they were a bit outdated and small for the price. The staff was incredibly friendly and helpful, which made a significant difference. The location is fantastic, with a private beach that provides a beautiful view, especially at sunset. However, the dining options were a bit on the pricey side for what you get.

Rooms

6.0

The rooms were clean but small and basic, a bit disappointing for the price.

Service

9.0

The staff had a friendly, positive, and helpful attitude, providing excellent service throughout my stay.

Location

10.0

The hotel is situated in a lively area of Duval street and has a small private beach where I could enjoy remarkable sunsets.

Dining

7.0

Dining was very good, but I found it a bit pricey for what was served, and breakfast options could improve.

Facilities

7.0

The facilities were decent, but I would have liked to see some updates.

United States, October 2024

7.4/10

I had a decent stay at the hotel, which boasted a great location close to everything in Key West, making it convenient to explore. The rooms were clean and nicely decorated, although they could have used a bit more seating. The service was friendly, but at times seemed overwhelmed, and I did notice a few cleanliness issues in the common areas. Overall, it was a fair value for the price, but there were areas that could use improvement.

Rooms

8.0

The rooms were very clean and tastefully decorated, but I found myself wishing for more than one small lounge chair to relax in.

Service

7.0

The staff was mostly friendly and attentive to our needs, but during peak times, they appeared a bit rushed and not too helpful when issues arose.

Location

9.0

I really loved the location; it was very good and close to everything in Key West, making sightseeing a breeze.

Dining

6.0

The dining experience was frustrating at times. It was a nice atmosphere, but the prices felt a bit steep for what was offered.

Facilities

7.0

The facilities were decent, with a pleasant pool area, but I think more maintenance could help spruce them up.

Aiden

United Kingdom, September 2024

7.8/10

I had a mixed experience at this hotel. The rooms were neat and offered a beautiful view, though noise from the lobby and housekeeping could be an issue. The service was generally friendly and accommodating, but some staff at the beach weren't as welcoming. The location is amazing, right by the historic pier and within walking distance to shops and restaurants. Overall, I think the hotel provides decent value for money, but there are definitely areas for improvement.

Rooms

7.0

The rooms were neat and clean with a beautiful view, but the soundproofing wasn't ideal.

Service

7.0

The staff was polite, friendly, and accommodating, although some at the beach areas could be rude.

Location

10.0

The location is perfect for walking to shops and restaurants, just steps from the historic pier.

Dining

7.0

Dining was very good, but I found it a bit pricey for what was offered.

Facilities

8.0

The facilities were good, although some areas felt crowded at times.

Fred

United States, September 2024

8.0/10

The hotel has a pretty good location, right near the beach and some great spots. I found the rooms to be nice, but I would have preferred a higher floor and less noise from the nearby men's bathroom. The staff was friendly and provided good service overall, although there were some mix-ups during check-out. I appreciated the amenities, but it could use a little more attention in the cleaning department.

Rooms

7.0

The rooms were nice but I really would have liked a spot further from the men's bathroom. It also felt like the cleaning service could have been a bit more thorough.

Service

8.0

The staff were friendly and helpful when we needed room service, but there was a mix-up with our check-out and deposit allocation.

Location

9.0

The location was perfect for accessing the beach, and it was centrally located in Key West while still feeling relatively quiet, which I really appreciated.

Dining

Facilities

8.0

The hotel had good amenities, including a pool surrounded by lovely gardens, which made for a relaxing atmosphere.

William

United States, August 2024

6.8/10

I had a decent stay at this hotel, but there were definitely some issues. The location was fantastic, close to the action but still quiet, and the service was friendly and welcoming. Unfortunately, my room felt dated and had some cleanliness concerns, which was disappointing for the price I paid. Overall, it’s a mixed bag but still a reasonable choice if you want to be in a great area.

Rooms

5.0

The room was not very clean and had some maintenance issues. The door to the terrace wouldn't open, and I could hear every word spoken in the hallway, which was quite distracting.

Service

8.0

The staff were very friendly and had a positive attitude that made my stay more enjoyable.

Location

10.0

The location was fantastic, just a short walk to Mallory Square and the harbor. The grounds were beautiful and felt peaceful despite being close to the action.

Dining

6.0

Dining was adequate, but nothing special. The view was nice, but I wish there had been more options.

Facilities

6.0

The overall facilities were okay, but I expected a bit more for the price I was paying.